Warning
Generally when writing any document, consider the flow of information. By reading down you shouldn’t need to jump to a section further down to understand what is expected. It is ok not to go into much details.
Principles
Why Is This Needed?
- Understanding the problem
- Writing a good solution design document, forces you to thoroughly analyse the problem.
- Requirements
- Constraints
- User needs
- Writing a good solution design document, forces you to thoroughly analyse the problem.
- Architecture Planning
- Since you have to have a section explaining the architecture of the solution, you ensure the system is scaleable , maintainable and performant
- Risk Planning
- Understand potential risks and challenges early on, so we can address them during the development process by developing mitigation strategies and contingency plans
- Communication and Collaboration
- The document serves as a communication tool for all stakeholders.
- Developers, project managers, clients, qa and the dev team.
- This will ensure that everyone understand the proposed solution and will give everyone the opportunity to provide feedback.
- The document serves as a communication tool for all stakeholders.
- Resource Allocation
- Scalability and Maintainability
Introduction
- Briefly describe the focus and scope of the document
- Clearly define what problem that the solution design aims to solve
- Outline goals and objectives
- Describe who the document is aimed for
Background
- The document needs to provide a full picture of what needs to be done. This includes adding context and any other relevant background information
- Explain the current state of affairs.
- Explain which systems the current solution will interact with if any
- Explain which systems will be replaced if there are any
- What is currently in place?
Scope
- Provide a clear scope of what needs to be done as part of the solution.
- Clearly define boundaries of the solution.
- List features that will be part of this solution.
- Define what will not be done as part of this solution.
- It’s a good idea here to outline what is expected the state of those parts to be.
- Example if we depend on Service Now , what is expected SNOW to provide and ideally who is responsible for it.
- It’s a good idea here to outline what is expected the state of those parts to be.
Architecture Overview
- Describe the high-level architecture of the software solution.
- Make sure to create a Glossary of Names if needed
- Usually added somewhere to the top of the document to be used for the entire scope of the document
- Provide current versions that will be a target of the solution
- Identify the major components/modules of the system and their interactions.
- Make sure to create a Glossary of Names if needed
- Use diagrams (e.g., UML diagrams, architectural diagrams) to illustrate the architecture.
- Write a sequence diagram of how the different systems interact with each other.
Design Considerations
- Discuss the key design decisions that have been made.
- Don’t go into too much detail for things that will be covered later on, you can link them however.
- Justify these decisions based on factors such as Performance, Scalability, Maintainability, Security
- Address any trade-offs that were considered during the design process.
- It’s good to outline these, so later on that can be used as reference.
- For example lets say you looked into a potential alternative to something and decided that it is not applicable, then during development if a developer stumbles on the same questions, they can verify it against what was documented
- It’s good to outline these, so later on that can be used as reference.
Technologies Used
- List the technologies, frameworks, and tools that will be used to implement the solution.
- Versions are a must
- Provide rationale for the selection of each technology.
- Same as the Design Considerations, justify your decisions, outline any trade-offs
- Include any dependencies or external APIs that the solution will rely on.
Security
- Outline risks and potential security vulnerabilities
- Outline how these risks and vulnerabilities will be addressed.
- Authentication/Authorization/etc should be defined in this section as a general overview
- In-depth details for use cases should be added with the respective use case.
- Other security features in place can be documented here too
Non Functional Requirements
Non-Functional Requirements
- Not related to the system functionality, rather define how the system should perform.
- Non Functional requirements define the quality attributes or characteristics that a software solution should have rather than specific use cases/behaviours or functionalities.
- Describe how the system should behave, not what it should do.
Example:
The system should handle 10 million concurrent users.The website should load in less than 1 second.
Example of Non-Functional Requirements
- Performance:
- Response time: The system must respond to user actions within 2 seconds.
- Throughput: The system should support 1000 concurrent users.
- Scalability: The system should scale to accommodate a 50% increase in user load.
- Reliability:
- Availability: The system should be available 99.9% of the time.
- Fault tolerance: The system should continue to operate in the event of hardware or software failures.
- Disaster recovery: The system should have a backup and recovery plan in case of catastrophic failures.
- Security:
- Authentication: Users must authenticate using a username and password.
- Authorization: Access to sensitive data should be restricted based on user roles and permissions.
- Data encryption: All sensitive data must be encrypted both in transit and at rest.
- Usability:
- User interface consistency: The user interface should have a consistent look and feel across all modules.
- Accessibility: The system should be accessible to users with disabilities.
- Learnability: The system should be easy for new users to learn and use.
- Scalability:
- Horizontal scalability: The system should be able to scale out by adding more instances to handle increased load.
- Vertical scalability: The system should be able to scale up by upgrading hardware to handle increased load.
- Maintainability:
- Code maintainability: The codebase should be well-organized and documented to facilitate maintenance and future enhancements.
- Modifiability: The system architecture should allow for easy modifications without impacting other components.
- Testability: The system should be designed to facilitate automated testing.
- Compatibility:
- Cross-browser compatibility: The system should work correctly on popular web browsers such as Chrome, Firefox, and Safari.
- Platform compatibility: The system should run on different operating systems such as Windows, Linux, and macOS.
- Integration compatibility: The system should be able to integrate with other systems and third-party services.
- Regulatory:
- Compliance: The system must comply with relevant regulations and industry standards such as GDPR, HIPAA, or PCI DSS.
- Data retention: The system should adhere to data retention policies and guidelines.
- Robustness:
- Error handling: The system should gracefully handle unexpected errors and failures without crashing or losing data integrity.
- Recovery: The system should be able to recover from failures automatically or with minimal manual intervention.
- Graceful Degradation: In case of high load or failure, the system should degrade functionality gracefully to ensure essential services remain available.
- Load:
- Load balancing: The system should distribute incoming requests evenly across multiple servers to ensure optimal performance and resource utilization.
- Stress testing: The system should be tested under heavy loads to determine its performance and scalability limits.
- Capacity planning: The system should have sufficient capacity to handle expected peak loads without degradation of performance.
- Configurability:
- Parameterization: The system should allow key parameters and settings to be easily configured without requiring code changes.
- Dynamic configuration: Configuration changes should take effect immediately without requiring a system restart.
- Versioning: Configuration changes should be versioned and auditable to track changes and roll back if necessary.
- Testability:
- Automation: The system should be designed for automated testing, with well-defined interfaces and testable components.
- Mocking: The system should support mocking of external dependencies to facilitate isolated unit testing.
- Test coverage: The system should have comprehensive test coverage to ensure all critical functionality is tested thoroughly.
- Operability:
- Logging: The system should generate detailed logs for monitoring, troubleshooting, and auditing purposes.
- Health checks: The system should expose endpoints or interfaces for monitoring its health and status.
- Failure Recovery: The system should have mechanisms in place to detect and recover from common failures automatically.
- Monitorability:
- Metrics: The system should expose key performance metrics and telemetry data for monitoring and analysis.
- Alerting: The system should generate alerts based on predefined thresholds or anomalies to notify administrators of potential issues.
- Visualization: The system should provide dashboards or visualizations to help administrators monitor system health and performance in real-time.
Functional Requirements/Use Cases
- Identify the primary actors (users or systems) interacting with the software solution.
- Document detailed use case scenarios that describe how these actors interact with the system to achieve specific goals or tasks.
- Use a structured format for each use case,
- Title
- Brief description
- Acceptance Criteria(s)
- Preconditions
- Main flow of events
- Alternate flows
- Postconditions
- Provide clear and concise descriptions of each step in the use case flow
- Outline which tasks should be performed by which user
- Use diagrams such as UML use case diagrams to visualize the relationships between actors and use cases.
Assumptions And Dependencies
- Document any external dependencies or assumptions that the software solution relies on.
- Clearly state any assumptions that have been made during the design process.